Power Users Survey

This template was created by Kate Syuma — Founder of Growthmates, and it's part of the User-centric Growth Survey Pack, where you can find more templates like this to uncover user insights and shape your product.

🎓 Want to understand your users better and create meaningful experiences that drive product growth? Join one of the next cohorts →

1. Tell a bit more about yourself:

Required

2. For which use cases or tasks do you currently use [Product Name]?Required

⚠️ Note: update with relevant use cases / JTBDs for your product (5-7 options)

Collect contact information

Gather ratings & feedback

Accept payments

Conduct user research

Collect emails to generate leads

Other

3. How often do you usually use [Product Name] now?Required

4. What do you primarily use [Product Name] for today?Required

*tell about most frequent situation when you and how you use the product

5. What was your main goal for signing up for [Product Name]?Required

*try to get back in time and remember WHY you initially started using [Product Name].

6. Has your reason for using [Product Name] changed since you first started?Required

Yes, I use it for something different now

No, I still use it for the same reason

Somewhat, my needs have evolved over time

7. If your reason changed, what made you shift how you use the product?Required

8. What does success look like for you when using [Product Name]?Required

Already half-way 🎉 50% of the survey completed!

9. How do you measure whether [Product Name] is helping you achieve your goal?Required

*select all that apply.

⚠️ Note: update with relevant "desired outcomes" that you product is delivering.

I create surveys faster and easier

It keeps me organize all files in one place

I can easily share my surveys and collaborate with others

I receive better insights or responses from my surveys

It improves the quality and completion rate of my surveys

10. Can you recall the moment you realized [Product Name] became part of your routine?Required

Think about when you started using it consistently (e.g. a specific task or situation).

11. Rank the following features from most to least valuable based on what keeps you coming back.Required

⚠️ Note: update with relevant free / trial features associated with core value (max 10 options)
Unlimited forms
Unlimited submissions
Column layout
Collecting payments
Collecting signatures
Forms look customisation
Self email notifications

12. Have you recommended [Product Name] to others?Required

Yes, multiple times

Yes, once or twice

No, but I would

No, I wouldn’t

13. If yes, what was the main reason you recommended it?Required

14. If you could improve one thing about our the product that would make you use even more, what would it be?Required

16. Is there anything that could cause you to stop using [Product Name]?Required

17. Last thing 🙏 Would you be open to a 40-minute follow-up interview to share more about your experience?Required

*think about giving some appreciation like Amazon coupon for their time.

Yes, I'd be happy to!

No, not at this time

🚀 Power Users Survey

1. Tell a bit more about yourself:

Already half-way 🎉 50% of the survey completed!